In order to streamline support requests and better serve the clients, most web-based businesses utilize a support/helpdesk/ticket system. Below is a quote from Wikipedia about this type of sytems:
The helpdesk software can often be an extremely beneficial tool when used to find, analyze, and eliminate common problems in an organization's computing environment. There are many software applications available to support the helpdesk function. Some are targeting enterprise level helpdesk (rather large) and some are targeting departmental needs.
Cerberus Helpdesk (Community Edition)
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Cerberus is a fast and flexible CRM toolkit. Remember anything about anybody, reply to a flood of e-mail, quarantine spam, capture feedback organically, track time, flag opportunities, share tasks, and otherwise collaborate efficiently. Free version has 3 workers with some limitations.
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Software business helpdesk support ticket
Frontends described in this post offers a more refined user-interfaces to GPG, where information is presented in a friendly maner. They are useful for users that don't want to remember GPG command line options like those described in GPG cheatsheet. Almost everything can be done quickly with a few mouse clicks.
Below are provided several Linux interfaces for GnuPG:
GPA
Homepage | Downloads Page
The GNU Privacy Assistant (GPA) is a graphical user interface for GnuPG. GPA utilizes GTK+, connects to GnuPG via GPGME and compiles for various platforms. GPA can be used for encrypting, decrypting and signing files, for verifying signatures and to manage the private and public keys.
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Software frontend gpg
Hastymail
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Hastymail is a full featured IMAP/SMTP lightweight webmail client written in PHP. It's features includes: the ability to use a database for storing user settings, contacts, and plugin data, flexible and powerful plugin system with documentation and examples, small page sizes to minimize load time and bandwidth use, multiple interface languages and enhanced message character set handling. Also, the client has advanced search capabilities.
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Software email hosting opensource
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