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	<title>Comments on: Opensource support/helpdesk/ticket systems for web-based businesses</title>
	<atom:link href="http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/feed" rel="self" type="application/rss+xml" />
	<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html</link>
	<description>Practical approach to all system administration tasks</description>
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		<title>By: Dmitriy</title>
		<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/comment-page-1#comment-24228</link>
		<dc:creator>Dmitriy</dc:creator>
		<pubDate>Sun, 19 Jul 2009 15:34:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.sysadmin.md/?p=676#comment-24228</guid>
		<description>Thanks Peter, but kayako is not opensource. I&#039;m going to rename this post :)</description>
		<content:encoded><![CDATA[<p>Thanks Peter, but kayako is not opensource. I&#039;m going to rename this post <img src='http://www.sysadmin.md/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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	<item>
		<title>By: Peter</title>
		<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/comment-page-1#comment-24216</link>
		<dc:creator>Peter</dc:creator>
		<pubDate>Fri, 17 Jul 2009 00:17:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.sysadmin.md/?p=676#comment-24216</guid>
		<description>You forgot about Kayako: www.kayako.com - 30k customers</description>
		<content:encoded><![CDATA[<p>You forgot about Kayako: <a href="http://www.kayako.com" rel="nofollow">http://www.kayako.com</a> &#8211; 30k customers</p>
]]></content:encoded>
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	<item>
		<title>By: Dmitriy</title>
		<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/comment-page-1#comment-24114</link>
		<dc:creator>Dmitriy</dc:creator>
		<pubDate>Thu, 25 Jun 2009 14:48:38 +0000</pubDate>
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		<description>&lt;a href=&quot;#comment-24058&quot; rel=&quot;nofollow&quot;&gt;@Andy Carter&lt;/a&gt; 
Andy, thanks for the link.
Note that Help Desk Authority is free only for 30 days.</description>
		<content:encoded><![CDATA[<p><a href="#comment-24058" rel="nofollow">@Andy Carter</a><br />
Andy, thanks for the link.<br />
Note that Help Desk Authority is free only for 30 days.</p>
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	<item>
		<title>By: Dmitriy</title>
		<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/comment-page-1#comment-24113</link>
		<dc:creator>Dmitriy</dc:creator>
		<pubDate>Thu, 25 Jun 2009 14:38:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.sysadmin.md/?p=676#comment-24113</guid>
		<description>&lt;a href=&quot;#comment-24111&quot; rel=&quot;nofollow&quot;&gt;@Olivier&lt;/a&gt; 
No Olivier, I haven&#039;t

Thanks for the link. I&#039;ll update the post</description>
		<content:encoded><![CDATA[<p><a href="#comment-24111" rel="nofollow">@Olivier</a><br />
No Olivier, I haven&#039;t</p>
<p>Thanks for the link. I&#039;ll update the post</p>
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	</item>
	<item>
		<title>By: Olivier</title>
		<link>http://www.sysadmin.md/opensource-support-helpdesk-ticket-systems-for-web-based-businesses.html/comment-page-1#comment-24111</link>
		<dc:creator>Olivier</dc:creator>
		<pubDate>Wed, 24 Jun 2009 12:10:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.sysadmin.md/?p=676#comment-24111</guid>
		<description>Have you tried WATS?
http://www.lautre-monde.fr/wats/</description>
		<content:encoded><![CDATA[<p>Have you tried WATS?<br />
<a href="http://www.lautre-monde.fr/wats/" rel="nofollow">http://www.lautre-monde.fr/wats/</a></p>
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